1. How to place an order?
Select product on the site and additional options: one unit or wholesale from 5 pcs, dispatch immediately from the warehouse or pre-order with a waiting time of 30-60 calendar days. After ordering, you will receive a confirmation email and we will contact you within 2 working days to clarify the details.
2. How to pay for an order?
You can pay for the order online on the site using Visa, Mastercard, Apple Pay, and Google Pay. After payment is confirmed, we prepare the package for shipment.
3. How fast do you process an order?
You can order products from the warehouse or place a pre-order. In the first case, we will send the package within 1-3 business days. In the case of a pre-order, the production time may vary from 30 to 60 calendar days, this is due to the peculiarities of the supply of components. In any case, we really want the product to reach you as soon as possible and will do our best to achieve this.
4. What is the shipping cost?
We deliver to 40+ countries through express shipping by Nova Poshta Global for all orders. Your order will be carefully packaged and delivered wherever is most convenient for you. Shipping cost depends on the country of destination, you can see more details at the checkout.
5. Do I have to pay duties and taxes?
You will be responsible for the payment of any such duties and/or taxes, applied in your country. Please note that we have no control over these charges and cannot predict their amount. Please contact your local information centers to find out details before placing an order.
6. When will I get my purchase?
Usually, shipping takes 7-15 business days, however, sometimes delays may happen due to holidays and other reasons.
7. How can I track my order?
You will receive an email containing tracking information. Please note that it takes up to 48 hours for the first scan to appear.
8. If I didn’t pick up my order?
If you did not pick up the parcel in time, it was returned to us and you do not want to pay for the second delivery or want to cancel the order, we will refund 60% of the order value.